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Email: [email protected]
Telephone: +1 470-796-9783
Registered office: Altura Systems, Inc.
131 Continental Dr, Ste 305
Newark, DE 19713
United States
Business hours: Monday to Friday, 09:00 to 17:00 Eastern Time
Response time: Usually within one business day

Call rather than email, and check system status first to see whether the problem is already known and being worked on.