A multi-campus church, automated end to end
- Organization
- A multi-campus church
- Connects
- The church’s member database, member messaging, the giving platform and social channels
- Status
- In production
- Built and run by
- David Horton
The problem
A church with several campuses runs on a small staff and a lot of goodwill.
Visitors fill in connect cards. Gifts arrive through a giving platform. Members expect to hear from the church on the messaging channels they already use. Prayer requests, volunteer sign-ups and questions come in through forms. Each of those depends on someone copying something from one place to another, and when that person is busy, a first-time visitor does not get a call.
What we built
- Visitor follow-upA connect card triggers a personal welcome and a follow-up task for the right pastor or team.
- Giving notificationsGifts from the giving platform update records and notify the people who need to know, without re-keying.
- Member messagingMember messaging driven by the church management system, so the contact list never drifts from the real records.
- Intake routingForms go to the person responsible for that kind of request instead of a shared inbox.
- Social publishingPosts for sermons and events are prepared and published on schedule.
How it runs
The workflows run in production, every week, with no one copying data between systems. David Horton built them and maintains them as part of running the church’s technology, which is why our sprints come with a runbook: it is the document we wished we had.